EKUNDAYO FOLASHADE OLAYINKA

Business Relationship Manager | Inventory & Operations Specialist

Lagos, NG.

About

Energetic and results-driven professional with a Higher National Diploma in Marketing, specializing in cultivating strong client relationships, optimizing inventory operations, and driving sales growth. Proficient in leveraging digital tools including Google Workspace, Canva, and Microsoft Office Suite to enhance productivity and streamline workflows. Proven ability to manage complex projects, coordinate cross-functional teams, and implement strategic initiatives that improve efficiency and customer satisfaction. Adept at devising and executing marketing campaigns to attract and convert new clients.

Work

Moniepoint MFB

[NYSC] Business Relationship Manager

Summary

Managed and expanded client relationships while driving sales and improving service delivery within a dynamic financial institution.

Highlights

Cultivated and maintained robust client relationships, leveraging needs analysis to deliver personalized financial solutions.

Collected and synthesized customer feedback, driving continuous service improvements and enhancing client satisfaction.

Generated significant new sales leads via strategic cold calling, professional networking, and targeted social media outreach.

Successfully cross-sold diverse bank products and services, expanding client engagement and revenue streams.

Developed and delivered compelling product presentations, effectively communicating value propositions to prospective clients.

Grill 24

Inventory Associate

Summary

Responsible for implementing and managing digital inventory systems, ensuring accuracy and efficient operations.

Highlights

Successfully implemented digital inventory tracking systems, improving accuracy and efficiency of stock management.

Streamlined inter-departmental coordination by effectively utilizing virtual communication tools, enhancing operational flow.

Managed comprehensive digital documentation for all inventory processes, ensuring data integrity and accessibility.

Developed and maintained detailed spreadsheets for in-depth inventory analysis, supporting informed decision-making.

Executed time-sensitive inventory requests with high accuracy, minimizing delays and supporting efficient operations.

Eden life

Inventory Associate

Summary

Managed and optimized inventory processes through digital solutions and team coordination.

Highlights

Efficiently sorted, organized, and stored incoming inventories, optimizing warehouse space and accessibility.

Designed and maintained digital tracking systems, significantly enhancing inventory management and control.

Facilitated seamless virtual team communications, ensuring smooth daily operational coordination.

Developed comprehensive digital standard operating procedures (SOPs), improving consistency and training efficiency.

Managed and maintained multiple inventory tracking databases, ensuring data accuracy and system reliability.

Initiated and implemented digital solutions that resulted in measurable process improvements within inventory operations.

Aves Tiens

Network Marketer

Summary

Built and expanded a network of affiliate marketers, coordinating marketing campaigns to drive sales and customer acquisition.

Highlights

Established and expanded a functional, revenue-generating network of affiliate marketers, contributing to business growth.

Coordinated diverse marketing activities with a team to significantly drive sales, boost engagement, and convert prospects into clients.

Collaborated effectively with social media and content marketing teams to execute impactful marketing campaigns.

Developed and implemented effective strategies that consistently attracted new customers and clients.

Education

MOSHOOD ABIOLA POLYTECHNIC

Higher National Diploma Marketing

Courses

Project: Cultural factors and consumer buying behavior towards fast moving consumer goods

MOSHOOD ABIOLA POLYTECHNIC

National Diploma Marketing

Courses

Project: Impacts of advertising on consumer buying behavior

Certificates

Viral Marketing

N/A

Content Marketing

N/A

Social Media Management

N/A

Product Management

N/A

SEO

N/A

Product Design

N/A

Alx Virtual Assistant

Alx

Customer Relationship Management

N/A

Skills

Digital Administration

Email Management, Calendar Coordination, Virtual Meeting Organization.

Project Management

Task Prioritization, Deadline Tracking, Team Coordination.

Odoo

ERP.

Technical Tools

Google Workspace, Microsoft Office Suite, Canva Pro.

Communication

Client Relations, Virtual Team Collaboration, Documentation, Written Communication, Verbal Communication, Professional Communication.

Marketing & Design

Content Creation, Social Media Management, Graphic Design.

Google Workspace

Docs, Sheets, Slides, Forms, Drive, Calendar, Gmail.

Microsoft Office

Word, Excel, Outlook.

Canva

Graphics, Motion Design.

Trello

Project Management.

Asana

Project Management.

Virtual Communication Tools

Zoom, Google Meet.

Slack

Team Collaboration.

Notion

Productivity, Workflow Management.

After Effects

Video Editing, Motion Graphics.

Social Media Management Tools

Social Media Marketing.

SEO Tools

Search Engine Optimization.

Content Management Systems

CMS.

Time Management

Deadline Management, Prioritization.

Problem Solving

Digital Solutions, Creative Thinking.

Organizational Skills

Digital File Management, Documentation.

Adaptability

Learning Agility, Digital Tools.